Why is Why Wait Stories so expensive?
Because this is more than “a video”… it’s a legacy film. We approach each story with the same care and intention as a documentary. We spend time spent researching your family, understanding your family, asking thoughtful questions, filming with purpose, and shaping everything into a narrative that feels honest and lasting. This is the kind of work that becomes an heirloom.
How is this different from a professional videographer?
We don’t just document—or shoot video. Our extensive background in journalism allows us to listen closely and ask questions that open doors. Our understanding of people helps us create a space where real stories can surface, naturally, comfortably, and without pressure. Then we craft those moments into a thoughtfully edited film.
Can I do the same thing with my phone?
Phones are incredible! Use them often. Record the moments that matter. You can’t have us following you around every day, anyway. What we create is something different. You don’t have to think about what to ask, how to film, or how to piece it together later. We take care of every detail so the final film feels complete and enduring, and it doesn’t just live on your phone waiting to be edited!
How long does it take to get my finished film?
You can expect your finished film about two months from your shoot date. We give each story the time it deserves, carefully editing, shaping, and refining until it feels just right. Each film is customized for the specific storyteller or family.
How long will my film be?
Most films land between 45 minutes and an hour. We’ve found that’s the sweet spot. You’ll also receive a 3–5 minute short film, designed for sharing at a milestone moment, a retirement, a memorial, or with loved ones online.
Can you work with someone who has dementia?
Sure can! We move at their pace and work within the window of time that feels best for them. Rather than focusing on dates or timelines, we gently center on feelings, memories, and moments.
Will you share my film or clips?
Never without your expressed written permission. These stories are personal. We only share anything if you’ve clearly said “yes” in the contract. We still double check!
Why is payment required in advance?
This comes from experience. Many of the people we film are navigating serious illness or nearing the end of life. We never want to introduce logistics or payments into those final days. Handling everything ahead of time allows families to stay fully present. It also protects us and ensures we can take care of our filmmakers in a timely fashion.
How do I prepare?
Once you book your shoot, you’ll receive a customized brainstorming form, along with a scheduled call (phone call or Zoom) ahead of your shoot. We ask that your return the brainstorming form two week ahead of your scheduled shoot. Some storytellers sent detailed notes. Others don’t write down a word. This isn’t meant to feel like homework. It’s simply a way to make sure nothing important is left unsaid—no “should have,” “would have,” or “could have.” If it helps, we encourage you to print the guide and keep it nearby—on your nightstand, in your bag—so you can jot down memories as they come to you.
Can I include photos in my film?
Yes, and thoughtfully so! We limit photos to around 75 for the length of film we’re creating. You already have the framed photos and the albums. What you will miss someday is the person telling the story. Think of photos as the icing on the cake, not the cake itself. We do not “wallpaper” the films with photos. When selecting images, candid photos are always the most powerful, especially the ones that complement the stories you want to tell. Horizontal images work best, though we can absolutely work with vertical when needed. We do ask that all photos are clearly labeled. If that feels overwhelming, asking a friend or family member for help goes a long way. (We have enough trouble figuring out which baby is which in our own family photos.) Please upload your selected photos within three days of your shoot so we can stay on track in the editing process. And if you’d prefer not to include photos at all, that’s completely okay. Just let us know in advance so we can adjust how we film.
I’m too late! My loved one has already passed. What can we do?
We hear this often, and we’ve been there ourselves. While the best time to create a Legacy Film is when someone is still here, the second best time is now. There are still stories to tell, memories to gather, and voices to capture. We can bring siblings together, sit with loved ones, and create a film that honors the life that was lived. We can even be part of a memorial service, helping you preserve the stories shared in that space.
What is the best time to do this?
If you’re asking the question, it’s likely now. We’ve had the honor of capturing stories across every stage of life—from mothers in their 30s facing a terminal diagnosis, to hospice patients in their final days, to a dad celebrating his 40th birthday, to 70th, 80th, and 90th birthdays… all the way to someone sharing their story at 97 years old. There is no perfect age. No perfect timing. Tomorrow isn’t promised, no matter how old we are. As we always say, why wait.